Delivery & Shipping Information
We provide FREE local delivery within 45 minutes of our location at 1141 Kenmore Avenue, Kenmore, NY 14217. A minimum order of $25 is required for free delivery.
Deliveries take place Monday through Friday. Depending on where you are located and when you placed your order, you may receive your order the same day or the next day. However, we attempt to group deliveries geographically as much as possible and our guarantee is that you can expect to receive your order within three business days.
We personally deliver all orders to your front door. If you are in a multi-unit building, if your house is difficult to find, or if would like to have your delivery left in a specific location, please include delivery instructions.
If you need your order sooner, please call or text us as soon as possible at (716) 393-7616. We are often able to accommodate. You can also request curbside pickup at our store location if you need the order sooner.
PickUp Location: 1141 Kenmore Ave, Inside of Alford's Angels Dog Grooming & Beauty. Next door to Franco's Pizza.
Please note that if you are located outside of our free local delivery area but have selected that option at check-out, we will attempt to reach you to make shipping arrangements. If we cannot reach you, your order will be cancelled and refunded.
SHIPPING OUTSIDE OF FREE DELIVERY ZONE
If you are outside of our free delivery zone, shipping charges will be calculated based on your order and your location and you will be responsible for the shipping charges. We will ship your order within two business day.
We do not offer international shipping.