Delivery & Shipping Information
We provide FREE local delivery within 45 minutes of our location at 5647 Harris Hill Road, Williamsville, NY 14221.
Deliveries take place Monday through Friday. Depending on where you are located and when you placed your order, you may receive your order the same day or the next day. However, we attempt to group deliveries geographically as much as possible and our guarantee is that you can expect to receive your order within two business days.
We personally deliver all orders to your front door. If you are in a multi-unit building, if your house is difficult to find, or if would like to have your delivery left in a specific location, please include delivery instructions.
If you need your order sooner, please call or text us as soon as possible at (716) 393-7616. We are often able to accommodate.
Please note that if you are located outside of our free local delivery area but have selected that option at check-out, we will attempt to reach you to make shipping arrangements. If we cannot reach you, your order will be cancelled and refunded.
NEW YORK STATE SHIPPING
If you are outside of our free delivery area but in New York State, we offer flat rate shipping. We will ship your order within one business day either via UPS Ground or USPS. The flat rate is $4.99 for packages up to 20 pounds and $9.99 for packages from 20-40 pounds.
CONTINENTAL US - OUTSIDE OF NY
If you are outside of New York State, shipping charges will be calculated based on your order and your location and you will be responsible for the shipping charges. We will ship your order within one business day.
We do not offer international shipping.